At Tromso Furniture, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase from us.
Information We Collect
We collect information about you directly from you and automatically through your use of our site.
Information You Provide Directly
When you make a purchase, create an account, subscribe to our newsletter, fill out a form, request information, or communicate with us, you may choose to voluntarily provide personal information. This information may include:
- Contact information such as your name, email address, mailing address, and phone number
- Payment information such as credit card number and billing address
- Demographic information such as your age, gender, interests, and preferences
- Communications you send to us such as questions and comments
Information Collected Automatically
When you visit our website, we may automatically collect information about your device and your activities. This information may include:
- Device information such as your IP address, browser type, operating system, and access times
- Usage information such as pages visited, links clicked, files downloaded, and length of visits
- Location information such as your device’s GPS signal and information about nearby WiFi networks and cell towers
- Cookies which are stored locally on your device and allow our website to recognize you as a repeat visitor
This information is collected using technologies such as cookies, log files, web beacons, and tracking pixels. We use this information for purposes such as customizing our visitors’ experience on our site, analytics, fraud prevention, and improving our website functionality.
How We Use Your Information
We use your personal information to provide products and services you request, respond to your inquiries, offer promotions you may like, and improve our overall business. More specifically, we may use your information for purposes such as:
- Processing orders and managing your account
- Communicating with you about your orders and account
- Recommending products and offers tailored to your interests
- Enabling user reviews of products
- Answering your questions and responding to your requests
- Improving our products, services, and website functionality
- Conducting research and analysis to inform our marketing strategies
- Preventing and addressing fraud, breach of policies or terms
- Protecting our business, staff, and visitors
When We Disclose Your Information
We will not disclose your personal information outside Tromso Furniture except in limited circumstances, including:
- To service providers: We may disclose information to third party vendors and partners who work on our behalf and require the information to assist in providing products and services (such as processing orders, assisting with promotions, and providing website services). These service providers agree to use this information only as we authorize and are required to protect the confidentiality of the information.
- To comply with legal obligations: We may disclose information when required by law, court order, or other government or law enforcement authority, or when we believe in good faith that disclosure is necessary to protect our rights.
- In connection with a sale or merger: As part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, we may transfer your information to the acquiring organization who will have the right to use it in line with this policy.
- With your consent: Other than the cases outlined above, we will obtain your explicit consent before sharing your personal information with third parties. You can revoke this consent at any time.
Third Party Sites and Services
Our website may contain links to or integrations with third party sites such as social media platforms. These sites may operate independently from Tromso Furniture and have their own privacy policies addressing how they use cookies, pixels, and other tracking technologies. We encourage you to review their privacy policies before submitting any information. Tromso Furniture is not responsible for the privacy practices or content of these third party sites.
Your Privacy Choices & Rights
You have certain rights and choices when it comes to managing your personal information. These include rights to:
- Obtain a copy of personal information we hold about you
- Request corrections to any inaccurate or incomplete data
- Opt out of promotional emails and newsletters
- Object to or restrict the processing of your information
- Have your information deleted
- Receive an electronic copy of your personal information for transferring to another organization
To make any of the above requests, please contact us using the information provided in the Contact Us section below. Please be aware that we may take steps to verify your identity before fulfilling your request.
You also have the right to lodge a complaint about our privacy practices with your local data protection authority.
How We Protect Your Information
We maintain administrative, technical and physical safeguards to help protect the security and confidentiality of the personal information you provide. This includes steps to:
- Secure networks and devices by using encryption, firewalls, and access restrictions
- Anonymize and aggregate data to help prevent it from being tied back to any individual
- Require third party service providers to uphold equivalent privacy standards
- Destroy or de-identify personal information when no longer necessary or upon your request
Despite these precautions, we cannot guarantee against all risks associated with the loss, misuse, or alteration of information. Always use caution when submitting information online.
International Data Transfers
Tromso Furniture operates globally which means we may transfer your personal information to recipients in other countries for purposes such as processing and storing data. We utilize standard contract clauses approved by the EU Commission to enable the legal transfer of information across borders. We will transfer your personal information in compliance with applicable laws and will take steps to ensure it continues to be protected.
Children’s Privacy
Our website is not directed to or intended for children under the age of 13. We do not knowingly collect information from children, and encourage parents to take an active role in their children’s online activities and interests. If we obtain actual knowledge that we have collected personal information from a child under 13, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe we have mistakenly or unintentionally collected information from an underage user.
Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. The effective date will be posted at the top of this page. Any significant changes will be announced through the website or by email prior to the change taking effect.
Contact Us
If you have any questions about our privacy practices or this policy, please contact us at:
Email: [email protected]
Phone: +44 7519499652
Mail: Tromso Furniture Privacy Team
34 Kelsey Rd
Salisbury, England